Published: March 2025
The client was experiencing several challenges in managing accommodation and other facilities at the campus. The client was planning to move to a new campus and wanted us to study their current infrastructure and underlying challenges and come up with a strategic plan and potential solutions to enhance their facility operations at the new proposed campus.
Primary Challenge: The client plans to construct a new building in an area equivalent in size to the existing facility, with a vision to accommodate a larger student and staff population. Notably, the new facility must include staff rooms capable of accommodating ~2X more number of persons, compared to existing capacity per room.
Supplementary Challenges: The university's current network infrastructure faced significant hurdles with the existing Wi-Fi infrastructure's bandwidth limitations and connectivity disruptions significantly hindering student learning experiences and faculty/staff productivity. The university also wanted to address its water scarcity issues.
We carried out a comprehensive analysis by combining secondary research from academic journals, industry reports, case studies with primary expert consultations with university IT managers, technology vendors, and other industry experts. This mixed-method approach enabled us to provide thorough analyses and tactical suggestions for utilizing digital twin technologies for better planning as well as clear strategic support for university campus expansion.
Utilizing the research data, we uncovered key insights and themes from interview discussions.
For vendor analysis and short-listing, an in-depth due diligence was conducted to evaluate technology vendors across the digital twin spectrum. Key metrics were analyzed to identify and prioritize vendors for potential technology integrations and implementations. This stage also included a review of previous implementations by each vendor within the same or similar domains to gauge their suitability.
A digital twin prototype was developed in collaboration with the shortlisted vendor and internal technology teams. This prototype showcased how digital twin technology could effectively address challenges related to facility expansion and accommodation. Additionally, it highlighted potential solutions for managing network infrastructure and addressing water management issues.